Privacy policy

1. Responsible authority

Information on responsibility

The entity responsible for data processing is:

Mertz Pharma Handel GmbH

Fangdieckstraße 36

22547 Hamburg

Germany


e-mail: info@mertz-pharma-handel.de
telephone number: +49 40 81972698
telephone number: +49 40 58979895

2. Data protection at a glance

General information

The protection of your personal data is very important to us. In this privacy policy, we explain what data is collected when you use our website and what it is used for.

Data collection on this website

• We collect data when you provide it to us (e.g. contact form) or automatically through technical means (e.g. IP address, browser data).
• The collection is based either on your consent or other legal grounds such as contract fulfilment or legitimate interests.

Your rights

You have serious rights under the GDPR: information, correction, deletion, restriction of processing, data portability, revocation of consent and objection. In addition, you have the right to lodge a complaint with a supervisory authority.

3. Hosting & Processing

External hosting

Our website is hosted externally. The data collected in this process (e.g. IP addresses, meta data) is processed on the basis of Art. 6 (1) lit. b (contract) or lit. f (legitimate interests) GDPR. A data processing agreement is in place.

4. Scope and purpose of data collection

Cookies & Tracking

• We use cookies that are technically necessary, as well as those for analysis or personalisation, if you have given your consent.
• Details can be provided in a separate cookie policy.

Server log files

The following information is automatically collected: browser type, operating system, referrer, access time and IP address – processed on the basis of legitimate interests.

Contact requests (e.g. email, telephone)

We store and process the personal data you provide in order to process your request on the basis of Art. 6(1)(b) (contract) or (f) (legitimate interests).

Optional, if available:
 Analysis tools / advertising – e.g. Fathom Analytics: anonymised reach measurement without profiling, based on legitimate interests.
Plugins / tools – e.g. Google Maps: IP address required; use based on legitimate interests; integration via consent, standard contractual clauses for third-country transfers, if applicable.

5. storage period

Personal data will only be stored for as long as necessary for the purpose for which it was collected. Contract data will be stored until the contract has been fulfilled, consent will be stored until it is revoked, or for as long as statutory retention obligations apply. Once the purpose no longer applies or the retention period has expired, the data will be deleted.

6. Your data protection rights in detail

• Revocation: You may revoke your consent at any time free of charge.
• Objection: You can object to processing based on legitimate interests or direct marketing at any time (Art. 21 GDPR).
• Information, correction, deletion, restriction, data portability, complaint to supervisory authority: These rights exist and will be implemented upon request.
• Contact for exercising your rights: Please contact info@mertz-pharma-handel.de for this purpose.

7. Safety & Technical Measures

We use organisational and technical protection measures (TOMs) in accordance with Art. 32 GDPR to protect your data from unauthorised access, loss or alteration.

8. Changes to this privacy policy

We reserve the right to amend this privacy policy in line with applicable legal changes or technical innovations. Please visit this page regularly and check the date of the last update. If changes affect consents, we will obtain these again if necessary.